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Toll free Number: 1800–180–2266

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Premium Payment

Overview

For change in Premium Payment mode, click on  ENDORSEMENT FORM
Payment through Direct Debit

As a customer, you can now pay premiums through Direct Debit instruction any of the following banks :

1.Allahabad Bank 

2.Axis Bank

3.Bank of Baroda

4.Bank of India

5.CITI Bank

6.Corporation Bank

7.IDBI Bank

8.Kotak Mahindra Bank

9.Punjab National Bank

10.State Bank of Patiala

11.UCO Bank

12.Union Bank of India

13.ICICI Bank

14.United Bank of India

15.Indusind Bank

Benefits

• No need to remember the premium due dates or worry of issuance of cheques

• Experience complete peace of mind by ensuring that your policy does not lapse

Enroll for Direct Debit premium payment option in 2 simple steps:

• Download the Direct Debit Mandate or collect it from any of our Branch offices

• Submit the duly completed Direct Debit form at your nearest AVIVA branch office. (click here to find out your nearest Aviva branch).

Payment with Credit Card over IVR (new)
You can now pay your premium (up to Rs. 15 lacs) with your credit card (VISA or MasterCard) by calling us on 0124-270-9046. After selecting your preferred language, choose option 2 from the Main Menu.

If you prefer, you may alternatively speak to our Customer Service Executives who will be glad to assist you with the payment process.
Payment through HDFC Direct Debit/ SBI Direct Debit

As a customer, you can now pay premiums through Direct Debit instruction from your HDFC account/ SBI account.

Benefits

  • No need to remember the premium due dates or worry of issuance of cheques
  • Experience complete peace of mind by ensuring that your policy does not lapse

    Enroll for Direct Debit premium payment option in 2 simple steps:
  • Download the HDFC Direct Debit Mandate or collect it from any of our Branch offices
  • Submit the duly completed HDFC Direct Debit mandate form at your nearest AVIVA branch office.
    (click here to find out your nearest Aviva branch).
  • Download the SBI Direct Debit Mandate or collect it from any of our Branch offices
  • Submit the duly completed SBI Direct Debit mandate form at your nearest AVIVA branch office.
    (click here to find out your nearest Aviva branch).
  • Payment through Airtel Money

    Premium payments now even more convenient with Airtel Money!

    In case you are an Airtel customer you can make Premium payments for Aviva Product by simply dialing *400*4# for menu and choose relevant option to make the payment. 

    4 easy steps is all that’s needed to make a payment 

    i.Dial *400*4#

    ii.Press 2 for the Insurance Premium option

    iii.Select ‘Aviva Life Insurance’ from the List

    iv.Enter Details and Pay Premium (any amount) instantly

    As a customer you get the advantage of 

    • Paying premium on the go through a trusted channel

    • Secured Transaction in an easy way

    In case you have not registered on Airtel Money follow the steps below:

    i.Dial *400 and provide details like Name, DoB, etc

    ii.Change mPIN by dialing *400# and selecting ‘View My Account’

    iii.Load Cash – visit www.airtelmoney.in to load or visit your nearest airtel money outlet

    iv.Start Paying

    For any further assistance in paying premiums through Airtel money you can reach us at 1800-103-7766.



    Payment through Standing Instructions on your Credit Card

    You can pay your premium (up to Rs. 15 lacs) by giving Standing Instructions on your VISA or Master or Diners Club or American Express Credit Card. Your premium will be debited from your specified credit card account on the premium due date.

    To avail of this facility, you need to fill the Credit Card Authorization form and submit it at any of our Branch Offices.

    Please Note:
    • The request to change the existing premium mode to Standing Instruction on Credit Card should be submitted at least 15 days prior to the premium due date. In case your next renewal premium payment falls due within next 15 days, you need to pay that premium through available options- cash/cheque/demand draft/online.
    • Your policy should be active (in force) at the time this facility is activated.
    • In case the Premium due date falls on a holiday; the premium will be deducted on the next working day.


    Click here to download Credit Card Authorization form.
    Electronic Clearance System (ECS)

    ECS is a facility by which your Renewal Premium will be automatically debited from your designated bank account on the premium due date. This facility is only available for policies which are INFORCED and where there is no outstanding premium.

    We will require at least 30 days to process the request from the day we receive your ECS form along with complete documents at our touch point.

    To avail this facility you have to submit the following documents at nearest Aviva Branch at least 15 working days prior to the premium due date:

    • Completely filled and signed ECS mandate.
    • ECS mandate to be verified and certified by the Bank from where premium payment is to be made.
    • One cancelled cheque of the Bank Account mentioned in the ECS mandate.
    • In case your next Renewal Premium payment falls due within the next 30 days:
        • You need to pay that particular premium through cash / cheques.
        • In case your premium payment frequency is monthly and your ECS mandate is not certified from your bank apart from payment of due premium, 1 advance premium cheque would be required.

        In case the Premium due date falls on a holiday; the premium will be deducted on the next working day

        This facility is currently available in select cities only. Know more.

        Payment Through Nearest Aviva office/ Axis Bank/ Yes Bank branch/ Common Service Centre (CSC)/ICICI Bank

        You can pay your premiums at any of our network of branches.

        1.Click here to find an Aviva branch nearest to you

        2.Click here to find an Axis bank branch nearest to you

        3.Click here to find a Yes bank branch nearest to you

        4. Now you can pay renewal premium by cash at any Common Service Centre (CSC) outlet across India. For details, please visit http://csc.gov.in

        5. Click here to find an ICICI bank branch where you can pay through cash or an ICICI bank instrument

        6. Click here to find an ICICI bank branch where you can pay through non ICICI bank instruments.




        Electronic Bill Presentment Payment

        Now, you can pay your premiums online through your net banking account with any of the following banks:

        List of Partner Banks for EBPP

        No.

        Bank

        1

        ABN AMRO Bank

        2

        American Express

        3

        Barclays Bank

        4

        Citibank

        5

        ING Vysya Bank

        6

        HDFC Bank

        7

        Kotak Mahindra Bank

        8

        Yes Bank

        9

        Bank of Baroda

        10

        Bank Of Maharashtra

        11

        Bank of India

        12

        Central Bank of India

        13

        Corporation Bank

        14

        Dena Bank 

        15

        Indian Bank

        16

        Union Bank of India 

        17

        Ahmedabad Municipal Cooperative Bank

        18

        Cosmos Bank 

        19

        Jan Kalyan Sahakari Bank 

        20

        Janata Sahakari Bank 

        21

        Punjab and Maharashtra Cooperative Bank

        22

        Vijay Cooperative Bank 

        23

        State Bank of India 

        Logon to your Net banking account and register Aviva Life Insurance as the Biller. Incase your next Premium due date is within 15 working days at the time of registration then this facility will be applicable only from next payment cycle. The renewal premium bill will be available for online payment 7 calendar days before the renewal premium due date. Please be aware that this facility cannot be availed, if ECS/Credit card standing instruction has already opted for as a payment mode.

        Aviva has a tie-up with Bill Desk for this process.

        You can authorize your premium payments through Electronic Bill Payment with Bill Desk at www.billdesk.com . Register yourself at Bill Desk and choose Aviva Life Insurance as a Biller under Insurance category.

        Online Policy Renewal

        You can make online payment of premium anytime and from any location at a click of the mouse by using the online payment facility. This facility is currently offered to all the policyholders to make renewal premium payments and revive their policies through our website.

        To avail this facility, you need to

        • Logon to your Aviva Account
        • Select the policy due for payment
        • Choose payment option and provide your Credit Card/Bank Information for authorization.

        or

        • Select the option of Pay Renewal Premium Now on the website.
        • Select the option of Pay Revival Premium Now on the website.
        • Select the policy due for payment
        • Choose payment option and provide your Credit Card/Bank Information for authorization.

        Banks through which online premium payment Banking facility is available are:

        • Axis Bank
        • HDFC Bank
        • ICICI Bank
        • IndusInd Bank
        • Indian Overseas Bank
        • PNB Retail Net Banking
        • PNB Corporate Net Banking
        • State Bank of Travancore
        • Punjab and Sind Bank
        • UCO Bank
        • United Bank of India
        • Kotak Bank
        • Allahabad Bank
        • Bank of India
        • State Bank of Hyderabad
        • State Bank of Bikaner and Jaipur
        • State Bank of Mysore
        • State Bank of Patiala
        • City Union Bank
        • Tamilnad Mercantile Bank Ltd.
        • Bank of Baroda - Corporate Banking
        • Bank of Bahrain and Kuwait
        • Bank of Baroda - Retail Banking
        • Corporation Bank
        • Deutsche Bank
        • Federal Bank
        • IDBI Bank
        • Jammu and Kashmir Bank
        • Karnataka Bank Ltd
        • Karur Vysya Bank
        • Oriental Bank of Commerce
        • South Indian Bank
        • Shamrao Vitthal Co-operative Bank
        • Syndicate Bank
        • Union Bank of India
        • Vijaya Bank
        • Yes Bank Ltd
        NEFT (National Electronic Fund Transfer)

        You can now pay your renewal premium through NEFT (National Electronic Fund Transfer) from your bank account.

        To initiate the NEFT transfer, you just need to follow the below mentioned steps:
        NEFT through your Net Banking Account:

        1. Select the option of “NEFT Transfer”.
        2. Enter the following details:

        • Beneficiary Account : HBAVIVA followed by your alphanumeric Policy Number*.
          Example:
          Policy Number-PPG1234567

          Beneficiary Account to be entered is : HBAVIVAPPG1234567

        • Beneficiary Name : Aviva Life Insurance eCMS account
        • Bank Name : HDFC Bank Ltd.
        • Branch Name : Sandoz Branch, Mumbai
        • HDFC Account Type: Current Account
        • IFSC Code : HDFC0000240
        • Amount : As per your due premium amount

        NEFT through submission of Physical Form at your Bank branch :

        1. Procure the NEFT Form from the bank.
        2. Mention the following details:

        • Beneficiary Account : HBAVIVA followed by your alphanumeric Policy Number*
          Example:
          Policy Number-PPG1234567

          Beneficiary Account to be entered is : HBAVIVAPPG1234567

        • Beneficiary Name : Aviva Life Insurance eCMS account
        • Bank Name : HDFC Bank Ltd.
        • Branch Name : Sandoz Branch, Mumbai
        • HDFC Account Type: Current Account
        • IFSC Code : HDFC0000240
        • Amount : As per your due premium amount

        Note:

        • *Ensure that the Policy Number entered is correct else your transaction would be rejected.
        • HDFC bank holders would have to use the option of netbanking for online transfer of the premium from their HDFC account, premium cannot be transfered through NEFT.
        • For Unit Linked Policies, the NAV would be allocated in accordance with the date and time of receipt of fund along with the information by us. For the funds & information received after 3:00 PM or on Saturday, Sunday, any public holiday, the NAV for the next working day shall be applicable.
        • For lapsed/paid up policies the risk shall resume upon completion of the reinstatement requirements and not upon the receipt of premium.
        • For every successful NEFT transaction, your bank will provide a UTR number (Unique Transaction Reference No.). For any query related to NEFT transaction, please mention the UTR number of that transaction.


        FAQ on NEFT



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