In the unfortunate event of a critical illness, hospitalization, disability or death, please contact our Customer Services Helpline at 1800-1037766

or write to us at:

Claims Department 
Aviva Life Insurance Company India Ltd.
Aviva Tower, Sector 43,
Opposite DLF Golf Course,
Gurgaon - 122 003 

The claimant can also inform us about a death claim on our website by. click here.

The customers and claimants can also approach our Branch offices. Our Branch office personals are well versed with the claim process and documentation. Please find the list of Branches with address.

For Aviva Health Plus policyholders: Cashless facility is allowed in case of hospitalization and surgical claims as per terms and conditions of your policy. Please contact E Meditek(TPA) Services Pvt Ltd, our Third Party Administrator on 1800-102-3242 or 91-124-4149710. You can also log in at www.emeditek.co.in or send email at customercare@emeditek.com

Click here to view the list of network hospitals on the panel of TPA(The exhautive list of all hospitals will be available in pdf format in this link)