A-In case of unfortunate event of critical illness you need to submit the claim form along with necessary medical reports at the nearest branch office of Aviva or to:

Claims Department 
Aviva Life Insurance Company India Limited
Aviva Towers, Sector 43, 
Opposite DLF Golf Course,
Gurgaon - 122 003

Documents required:

1. Original Policy Document
2. Completely and countersigned filled claim form. **
3. Medical records (admission notes, discharge summary, test reports etc.)
4. Saving accounts details along with claimant's contact details.

On receiving the documents we will process your claims.